Message Composer (Beta)

💡 Note: This article contains interactive tutorials. Click the target to advance to the next step.

Navigation

Live Preview

Craft Workers

Leadership Team

Recipients

Rich Text Formatting

Add Job Details

Send Email/SMS

Save/Discard Draft

Toggling on the "Live Preview" option in the Message Composer will display what the end user will receive
You'll view an example Email, SMS message and what the user will see when they click the link to view an entire message sent by text.

Selecting Craft Workers from the header menu will auto populate the "Send To" line with any craft workers associated with a schedule to be dispatched.
If there is no schedule being dispatched the user will select one or more craftworkers by checking the boxes next to their names on the list.

Selecting Leadership Team from the header menu will provide options on which group of workers will receive a dispatch with job information.
Project Team: Auto populates the Send To line with every user that's been added to the Project Team of the job in RIVET.
Field Leaders: This is designated by the user's Role on the job. Any user scheduled to the job with a Role that's been grouped in the "Supervision Roles" bucket in Manage Organization will be added to the Send To line of the Message Composer.
More information on Roles and Permissions here.

Manually add recipients to the message by searching their name, employee ID or role.
Separate external email addresses with a semi colon

When composing a message you're able to manipulate the message using the rich text format bar.
Attach files, add pictures and hyperlinks
Change font color, size, bold, italicize or underline text.

Adding Job Details will auto populate the body of the message with details regarding a job of your choosing
Search for the job from the drop down and the date the information will be added for
Clicking the options in the menu will add the corresponding job data to the body of the message

Send each message by either SMS, email or both
RIVET will display a message if you choose a contact option that isn't entered for a user in RIVET

Before closing the Message Composer modal the user must choose to discard or save their draft
If the user chooses to Save the draft, it will be stored in the Drafts Folder of their Message Center
More info on the RIVET Message Center here

Preview messages, insert content, send as email and/or SMS