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  2. Scheduling and Dispatching

Messaging in RIVET

How to send messages individually and in bulk

Contents

Bulk Message from Workforce Table

Message Center

Send All Schedules

Message Groups

Message Crew

Share Roster

Dispatch Reminder


Bulk Message from Workforce Table

1. Navigate to the Workforce Table

2. Check the boxes next to the names you're messaging

3. Click Bulk Actions to access the drop down

4. Select Message workers

🏆 Tip: Use the Sort and Filter Bar to segment the data on the Workforce Table and pin point the recipients of your message.


Message Center

1. Click the MarkunreadFilled icon in the upper right to open the quick access drop down

2. Click the OpeninNewFilled icon to open the Message Center

 


Send All Schedules

1. Click the MarkunreadFilled icon to open the quick access drop down

2. Click Send all worker schedules

💡 Note: You can send Weekly or Daily schedules by selecting them from the header menu.


Message Groups

1. Click the MarkunreadFilled icon to open the quick access drop down

2. Click the OpeninNewFilled icon to open the Message Center

3. Click Message Groups

4. Click Add Group

5. Click the EditFilled icon to edit the new group

6. Select the name for the group

7. Add members from the drop down

8. Click the SaveFilled icon to save


Message Crew

Roster Board

1. Navigate to the Roster Board

2. On the Job Card click the MessageFilled icon to message the crew

Job Pages

1. Click the name of a job to access the Baseball Card

2. Click the OpeninNewFilled quick action button to access the Job Pages

3. Navigate to the Field page from the left side navigation

4. Click the MessageFilled in the upper right to message the crew


Share Roster

Roster Board

1. Navigate to the Roster Board from the left side navigation

2. On the Job Card click the ShareFilled icon to share the roster information

Roster Report

1. Navigate to the Roster Report from the left side navigation

2. Click the ShareFilled icon to share the roster information

Job Pages

1. Click the name of the job to access the Baseball Card

2. Click the OpeninNewFilled icon to access the Job Pages

3. Click the ShareFilled icon to share the roster information


Dispatch Reminder

1. Navigate to the Workforce Schedule from the left side navigation menu

2. Expand the Worker Card of the worker you're looking to send a reminder to

3. Click on the Schedule Segment in the Gantt to access the Shift Details

4. Click Dispatch Reminder