Chat With Rosie

How do I use in-app live chat?

Chat with Rosie connects you with a member of RIVET's Customer Success team.


  • Select Chat With Rosie from the left-side navigation.
  • Click in the text box to start chatting.  
  • Response time is usually within a few minutes during business hours.

         (Monday – Friday from 9:00 AM EST – 5:00 PM EST).

  • After-hour requests are handled as soon as possible the next business day.